top of page

Terms and Conditions

  • The suites are for couples only.

  • Breakfast is not included, can be ordered independently.

  • Each suite has an outdoor seating area / balcony.

  • We are very strict about the cleanliness, so it is not possible to cook inside the suites. There are two outdoor cooking areas for the guests.

  • The pool area is shared by all guests of the complex.

  • It is strictly forbidden to bring guests who are not staying in the complex without prior permission from the host.

  • Bringing animals to the compound is prohibited.

  • Smoking is strictly forbidden inside the suites, smoking is possible outside. Smoking inside the suites will result in a fine of 300NIS.

  • Do not play music in the courtyard and common areas (such as the pool), music can be played inside the suites at a reasonable volume.

  • BBQ is prohibited unless prior confirmation has been received.

Reservation, check in and check out

  • Direct (phone) order is conditional on the provision of credit card information for security purposes only, however in case of damage and / or theft and / or non-compliance with the cancellation conditions, the card may be charged.

  • After placing the order, a confirmation will be sent to the email / WhatsApp in accordance with the agreed details, which must be confirmed in a return message.

  • Check-in time is from 3:00pm on Sunday to Friday, and from 4:00pm on Saturdays.​

  • Check-out time is until 11:00am on Sundays to Fridays and until 1:00pm on Saturdays.

  • Early check-in / late check-out will only be possible in coordination with the host.

Cancellation Policy

  • According to the Consumer Protection Law in Israel, any transaction for the purchase of hospitality and vacation services made in a "distance sale" may be canceled within 14 days from the date of the transaction, but not less than 7 business days before the date of arrival,while charging the legal cancellation fees . Canceling out of the cancellation terms may result a full charge. On Israeli holidays and school holidays, the cancellation option is up to 30 days before the date of arrival. as a gesture of goodwill, if a canceled reservation the will be filled in full by another customer, no cancellation fee will be charged.

Covid-19

  • No refund will be given for cancellation of a booking due to fear of corona infections / inventions in isolation. Instead, a guest who cancels a reservation for fear of being infected in Covid-19/ is in solitary confinement, will be charged the full cost of the reservation and will be given a full value voucher (only for the suite he booked and not for the entire reservation - if the reservation includes more than one suite). The voucher can be used within 3 months.​

  • The reservation can only be cancelled without charge if a lockdown is imposed that includes a traffic restriction.

Special deals and newsletter

  • If there is a new deal advertised on the website or sent in a newsletter, it can only be used once, and is only valid for the specified dates.

  • You can join the newsletter via the "Contact us" tab and receive deals and email updates.

Terms and Conditions

The purpose of the website is to provide information about the complex, services, facilities, attractions and answering questions and inquiries.

bottom of page